Trust Bank to expand network

Tuesday, December 4, 2007-page 34
Story: Musah Yahaya Jafaru
THE Trust Bank Limited (ttb) is to expand its branch network in the country to further provide quality banking services to its customers.
Consequently, the management of ttb will open four outlets before the end of this year.
The Managing Director of ttb, Mr Isaac Owusu-Hemeng, who made this known at the end-of-year customer cocktail in Accra on Friday, said management was also taking steps to improve on the bank’s customer and service by engaging well-trained front line young executives.
The cocktail was to afford the platform to inform customers on the operations of the bank and solicit suggestions from customers, with the view to channelling a mutually beneficial cause for the bank.
Mr Owusu-Hemeng said his outfit was making efforts to ensure that ttb was “technologically ready” to join the National Switch and Smartcard Payment System (E-Zwitch) being rolled out by the Central Bank early next year.
“This system will enable ttb to join the nationwide shared ATM platform that will enable you to use our branded cards on all ATMs within Ghana as well as at point of sale terminals in all accredited retail shops,” he said.
Mr Owusu-Hemeng assured the customers that ttb was pursuing strategic steps to ensure that it was well positioned to take advantage of the growing business opportunities created by the positive improvement in the present macro-economic environment.
For instance, he said, ttb was entering into a strategic alliance with another financial service provider aimed at ensuring its long-term sustainability and profitability to meet the growing needs of customers.
He said despite the huge challenges faced by the banking sector this year (2207), ttb performance for the year was consistent with its budget projections and expected to meet the year end profit targets.